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Delivery and Warranty Information

Notification of Delivery

ABF Trucking will notify you in advance of delivery to arrange a convenient time for you and their driver. If you are unable to receive the shipment within 5 business days of that contact, storage fees will be billed you on a daily rate.

 

Inspecting Your Delivery

Your FlyingBed is carefully crated in foam and plywood crates at our factory in Denver. The pictures we send you will demonstrate the shipment was perfect upon leaving the factory. All shipments are insured against damage…with one very big important qualification. Any damage caused from shipping must be noted on the delivery receipt or the insurance cannot be claimed. Any legal dispute resulting in damages from failure to comply with the Detailed Delivery Instructions will result in any dispute being held in the Courts of The City of Denver and the County of Denver, Colorado, where the freight originated from.

It is imperative that you make a claim of any damage or defect immediately upon delivery by noting the problem on ABF’s Bill of Lading.
Please verify the the correct number of crates were delivered and inspect your furniture carefully while the delivery person is still at your home, before signing your delivery Bill of Lading receipt. Your signature is your acknowledgement that your merchandise is satisfactory, complete and in order.

FlyingBeds of Denver and ABF freight lines will not accept any claims of damage if not noted on the Bill of Lading in front of the delivery person.

If you do not unpackage the crates because you do not have time, it is extremely important to note any dents, scuffs, punctures or damage to the crates on the Bill of Lading in Front of the Delivery Person.

When you do open the crate, and determine there indeed was internal damage, keep all packing material as is until an authorized inspector can come to your home to inspect the damage you found. The judgment of this independent service is final.

When you do open the crate, and determine there indeed was internal damage, keep all packing material as is until an authorized inspector can come to your home to inspect the damage you found. The judgment of this independent service is final.

FlyingBeds will assist you in any damage caused after delivery and only charge actual material and direct labor for manufacture/remanufacture of the pieces required. This service will be invoiced and requested paid upon shipping to you.

 

Order Cancellation:

FlyingBeds can not accept cancellations after placement of order and receipt of your deposit. Purchasing of raw material will have been made within two days of your order placement, and assignment for manufacture assigned. In extreme cases, we will place the completed system on the showroom floor for consignment sell. See note.

 

Returns and Refunds:

FlyingBeds of Denver is the world’s most unique manufacturer of Murphy Beds. We are 100% custom in design and each order is built to your requirements. We have no standard production that would allow us to Restock a system. For that reason, we have no Return or Refund policy. That is to say, the system is made to your specification and not a ‘shelf-item’ that can be easily sold again.

That being said, in extreme cases, we will take the system back for display on the showroom floor for sale as consignment. This offer is totally at our willingness to understand the reasoning for such a drastic action. This is limited to newly manufactured systems, and not meant for systems made 15 years ago to find a new home. The service charge will vary for this arrangement, and determined from actual costs incurred by FlyingBeds

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